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News and Comments

LATEST NEWS:




Premium Roof Services is now an approved applicator of SURECOAT SYSTEMS, specializing in roof restoration.  Take a look at this project, highlighted on their website, that our team completed over the summer of 2014.   ALBANY GENERAL HOSPITAL 

This year, 2015, brings us to Phase 2 at the ALBANY GENERAL HOSPITAL, covering approx 13,000 sq ft of roof area over the hospital's offices, labs, and patient exam rooms.  Photos and website coverage can be seen here:  ALBANY GENERAL HOSPITAL phase 2.


More photos from this project can be found on our ABOUT US page, in the slideshow.


We are also proud to have teamed up with both LOWES, and HOME DEPOT, as their exclusive and premier installer for all of Central Oregon.  Our team is consistently installing roofs and gutters, with a 100% customer satisfaction rating!  Excellent job team!



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CUSTOMER FEEDBACK
 
   I had a wonderful experience with Premium Roof Services. They were professional, on time every day, and took special care to protect the mature plantings all around my house. They built a ramp from the edge of the roof, over the plants, and to the tarp covered grass. All of the debris, 4 layers of roofing material, was hauled away without any damage to the landscaping. I highly recommend their services.
Homeowner in the Historic District, Bend, OR

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                For a few years we started developing some small random leaks to our roof.  Our maintenance crew would chase them down and repair them the best we could.  As the problem began to occur more often, something had to be done to fix our roof.  Being a hospital we had a couple of big issues to work around, one being the area below the roof which is the women’s/ birthing center and another was not being able to turn off the main air intake on the roof which supplies the air to some of our operating rooms. If we were to do a complete tear off, we would shut down operating rooms and have to relocate everyone on the floor below for the duration of the project.  Doing a complete tear off and re-roof was just not an option.

After reading about the Surecoat System on their website, I contacted them to find out who our local approved contractor was.  They put me in touch with Eric Keithcart, owner of Premium Roof Services.   I met with Eric to look at our facility and situation, he was in agreement that the Surecoat System was definitely the way to go.  We would be able to keep the operating rooms open while the work was performed and not need to relocate anyone on the floor below the roof.  When Premium Roof Services showed up on site to begin work, they worked very conscientiously to make sure any leak areas that they found were repaired before they began washing the roof to insure the staff and patients below were safe and dry.  The project was completed ahead of schedule and the results were instantaneous!  The second roof they did for us had more of the same issues and the same results. 

With money always being an issue with any project, the Surecoat System came in under any of our complete re-roof quotes.  Even though we spent less money to have our roof repaired we have a better warranty and a better quality product.  At our hospital we do our absolute best to try and not inconvenience the patients and staff, Premium Roof Services and the Surecoat System fit directly into this category.

Eric and his crew are top notch!  Premium Roof Services is our ONLY contact for any of our roofing needs.

 

Jeff Keen

Plant Engineer II

Samaritan Albany General Hospital

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Premium Roof Services have completed 3 projects at my home. Each time they were very responsive to my calls and requests. The team was prompt, on time and courteous. The roof looks great and was completed at a reasonable price. What more can you ask for?
~satisfied home owner, Lynn B. 



I used Premium Roof Services in May 2014 to replace a roof and gutters on a rental property.  I worked with Eric directly.  He either answered the phone himself or returned messages promptly.  He was forthcoming with the answers to my questions and provided all the information necessary to make my decisions. His bid was reasonable, accurate and complete with no surprises. Equally important, he and his crew where very respectful and polite to the tenants. They communicated with both the tenants and me concerning scheduling and work progress.  My tenant commented that she never heard any foul language, loud talking or radios.  They set about their business and completed it in a professional manner. I will use them again.

Dianne M.  Bend, Oregon



Eric and his crew at Premium Roof Services exceeded my expectations when it came to completing the job that we put in front of him.  This was a time sensitive job and Premium Roof Services stepped up and got the job done in world record time.  The level of service and quality were top notch and I would highly recommend Premium Roof Services for your next job.


Jasen Chavez, Duke Warner Realty   Facebook



Premium Roof Services is our "go-to" roofing & gutter company, whether a small patch of a gutter or roof or replacing them. In the years we have dealt with Premium Roof Services, Eric the owner has always returned all our calls by the end of that business day. The fact that we have so many properties, sometimes working with different tenants for scheduling can be very challenging, I feel that they have met that with a big smile as we only get positive feed back from tenants on them.  I also appreciate the company's  very competitive pricing along with quick invoicing practices. I would definitely recommend giving them a call for any roofing or gutter needs small or large.

--Vikki Bailey
Deschutes Property Management, Maintenance Coordinator


Our company began using Premium Roof Services in 2011.  They have been called on to perform 
both major and minor roof maintenance and repair.  We have found them to be competitively
priced, responsive to our requests to inspect a roof and have been able to resolve any problem
in a timely manner. 
 
We will continue to use Premium Roof Services for our roofing needs and would refer them to
others, who have issues with their roof.
 
Reedville Park LLC
Susan & Gary Rae



I can’t say enough about how pleased I am with the job that Premium Roof Services did when they patched and sealed the roof on our 12,000 sq ft commercial building.  Your crew were professional, efficient and courteous, and the job was completed ahead of schedule.  I especially appreciate that you were able to work us in before the snow starts to fly, and it looks like we had the perfect weather for sealing a flat roof.  As a company that provides great customer service, we enjoy receiving great customer service when we can.  I highly recommend Premium Roof Services!

-- Randy R Dellwo

President, RBD Instruments


I use Premium Roof Services for Roof inspections and repairs of our managed properties.  I call and always receive prompt, reliable, and knowledgeable service. 

--Tina Castillo, Operations Manager, Compass Commercial Properties

 


Eric Keithcart has performed inspections, repairs and consulting services for us now for several years. We find Eric's knowledge of low slope roofing to be very thorough and his work effort to be excellent. We frequently hand Eric our problems and he returns with a resolution. Eric's investigations are thorough and well documented, his repairs are made promptly and efficiently and his advice is always highly regarded.

--T. David Harrison, CDT
  Technical Services Manager
  Bondcote Roof Systems




I have known Eric for a number of years and this last year have had the opportunity to work together, a great experience for all of us to work with someone committed and dedicated. Thank you again, Eric!

-- Sharon A. Gupton,  Cleansweep 



We had heard of Premium Roof Service's great reputation. We decided to give them a try, and boy was I glad that we did! I have never had to worry about the roof on our house since...even during snow season!

- Ted Smith



Thank you, Eric, for your fast and professional work - everything went so well! The new skylights are such an improvement. We would definitely refer you to others!

-- David & Deborah Kruse,   www.kruseportrait.com


I thought that our building would be too large for a reasonable priced roofing company. They proved me wrong. Our building looks amazing. Thanks Premium Roof Services!

-- Mel Barnes


When we moved into our new home, we learned that we needed a new roof. The last thing we needed was the cost involved in building a new roof. We were pleasantly surprised with how easy and affordable Eric made it! They even hauled all of their debris, cleaned the flower beds, and roofed the doghouse too !   We are glad we found Premium Roof Services!

-- Mary and Bill Johnson


Eric, I want to thank you for an excellent roofing job.  Your crew arrived the very day you said and worked in a timely manner.  The job looks great.

-- Ken Spence


Eric, We just wanted to officially thank you for the good job you did replacing our roof shingles and skylights.  We were very pleased with the job and the price, as well as the prompt service.  Will be happy to recommend you.

-- Ray and Inger Hatfield


Thank you to all of our clients, we look forward to another great year!


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